Chico's in Round Rock, TX Open now

Reviews about Chico's

• ★ ☆ ☆ ☆ ☆

  April 28, 2020, by Jennifer Harrell
  Friday April 29th around noon, I went to this store and received terrible service. I was repeatedly passed by while sales people eagerly searched out the other "elderly" patrons. I never write reviews but this place really needs to work on customer service skills. You have no idea what my intent was or how much money I was planning to spend. This applies to every sales person in the store. No one greeted me like they did everyone else. No one asked if I needed help. I had to seek some one out and wait to ask how the sizing worked. Then when I wanted to try some things on the lady said "Oh, well I don't know if we have a room" when she just offered one to someone else who didn't take. Finally, I had to wait to pay for the item I purchased even though two people were standing at the cashier when I walked up. They both busied themselves and went off to other customers. Then one yelled across the room, "were you working with someone?" I said yes the lady who reluctantly got me a room. Again I had to wait while she chatted with another customer. I am not homeless, dirty, smell bad, diseased or anything. Just a normal 40 something women. I really hope someone who cares reads this. Treat EVERYONE with respect!